You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. If you use the Services on behalf of an entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, you must not use the Services.

You are responsible for all activity under your account, credentials, and devices. You must keep login credentials secure and promptly notify us of unauthorized use.

We may suspend or terminate access if we reasonably believe your use violates these Terms, applicable law, or creates security, fraud, or safety risk.

Prices, availability, release windows, and product details may change at any time. We may limit quantities, refuse orders, cancel orders, or require additional verification.

For pre-orders, any estimated production or shipping timelines are estimates only and are not guaranteed.

Your purchase may be processed through third-party commerce and payment providers, which are subject to their own terms and privacy practices.

Ruby may offer optional paid protection or premium warranty plans. Eligibility, pricing, term length, covered events, claim limits, and exclusions are defined in the applicable plan terms shown at checkout or activation and may vary by product, region, and sales channel.

Ruby products are performance and analytics tools only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or injury.

You are solely responsible for safe use. Do not use any product in a way that may cause injury, damage property, violate venue rules, or violate law.

Subject to these Terms, Ruby grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the software and firmware only as provided with authorized Ruby products and Services.

You must not:

• copy, modify, distribute, lease, sell, sublicense, or create derivative works of any software, firmware, hardware design, or documentation;
• reverse engineer, decompile, disassemble, decode, extract source code, extract model logic, or otherwise attempt to discover the underlying implementation of any Ruby product or software;
• bypass, disable, or interfere with technical protection measures, telemetry controls, license checks, encryption, or security features;
• scrape, harvest, or bulk-download data except through explicitly authorized interfaces;
• use the Services to build, benchmark, train, tune, validate, or commercialize competing products or services.

All rights, title, and interest in and to the Services, including all hardware designs, industrial design elements, firmware, software, algorithms, user interfaces, data models, trademarks, copyrights, trade secrets, and other intellectual property, are owned by Ruby or its licensors.

No rights are granted by implication, estoppel, or otherwise except as expressly stated in these Terms.

Any unauthorized copying, replication, cloning, derivative development, or competitive use is strictly prohibited and may result in immediate termination, injunctive relief, and all other available legal remedies.

“RUBY,” “RUBY ARC,” and related names, logos, product designs, visual trade dress, and marks are trademarks and/or trademark applications of RuBy Creative Holdings Inc. Any use without prior written permission is strictly prohibited. RUBY is a pending trademark.

Any product warranty is limited to the express written warranty provided with the product or posted by Ruby. Except for such express limited warranty, the Services are provided “AS IS” and “AS AVAILABLE,” with all faults, to the maximum extent permitted by law.

Unless expressly required by law or by a separately purchased premium warranty plan, Ruby is not obligated to replace products for accidental damage, misuse, cosmetic damage, ordinary wear, or loss. Any replacement, credit, or exception Ruby provides outside an applicable warranty or plan is a one-time courtesy made at Ruby’s sole discretion, does not create a continuing obligation, and does not waive any rights.

If you purchase an eligible premium warranty plan and remain in compliance with these Terms and plan terms, Ruby will provide up to two (2) replacements for covered accidental-damage or non-function events during the stated plan period without requiring proof of user fault. After two (2) covered replacement events, any additional replacement is at Ruby’s sole discretion unless otherwise required by law.

Loss, theft, unexplained disappearance, and similar events are not covered unless explicitly included in the written premium plan terms for your purchase.

Without limiting any other exclusion, warranty is void if you:

• open, disassemble, pierce, modify, or otherwise tamper with the product enclosure or internals;
• attempt to copy, alter, or extract firmware, software, encrypted data, or proprietary protocols;
• use unauthorized chargers, accessories, replacement parts, or repair services;
• remove or alter serial numbers, labels, seals, or traceability markings;
• use the product outside documented use conditions, including misuse, abuse, or prohibited environmental exposure.

Ruby may refuse warranty service for products that show evidence of any prohibited activity above.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBY DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

RUBY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR COMPATIBLE WITH ALL DEVICES OR CONFIGURATIONS OR THAT ANY DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR PERSONAL INJURY ARISING OUT OF OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBY’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID RUBY FOR THE APPLICABLE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT, OR (B) USD $100.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you to the extent prohibited by law.

You agree to defend, indemnify, and hold harmless Ruby and its affiliates, officers, directors, employees, agents, and licensors from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, your violation of law, or your infringement of third-party rights.

Please contact us first to attempt informal resolution of any dispute. If a dispute is not resolved informally within thirty (30) days, it will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable consumer rules.

YOU AND RUBY WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). Arbitration will proceed only on an individual basis. Unless otherwise required by applicable law, disputes will be administered by AAA under its Consumer Arbitration Rules and, if applicable, Mass Arbitration Supplementary Rules.

Arbitration will be conducted on an individual basis. Unless otherwise required by applicable law, the arbitration location will be in Texas, and proceedings may be conducted remotely where permitted.

To the maximum extent permitted by law, arbitration is the exclusive forum for disputes covered by this section.

Notwithstanding the foregoing, Ruby may seek immediate injunctive or equitable relief in any court of competent jurisdiction, including in Texas, for actual or threatened infringement, misappropriation, or violation of Ruby’s intellectual property or security rights.

These Terms and any dispute arising from them are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except to the extent preempted by U.S. federal law.

For any dispute not subject to arbitration, you and Ruby consent to exclusive jurisdiction and venue in the state and federal courts located in Texas.

We may suspend or terminate your access to any part of the Services at any time for violation of these Terms, legal risk, security risk, or misuse. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.

We may update these Terms from time to time. Updated Terms are effective when posted unless a later date is stated. Continued use after the effective date constitutes acceptance of the revised Terms.

If any provision is unenforceable, the remaining provisions remain in full force. Ruby’s failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent. These Terms, together with any additional terms expressly referenced by Ruby, constitute the entire agreement between you and Ruby regarding the Services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE, OR IT IS PERMANENTLY BARRED.

Ruby is not liable for delay or failure to perform caused by events beyond reasonable control, including acts of God, weather, fire, flood, power or internet failure, labor disputes, supply chain disruptions, transportation delays, war, terrorism, civil unrest, epidemic, pandemic, governmental action, or acts of third-party service providers.

You represent that you are not located in, under the control of, or a national or resident of a restricted jurisdiction and are not on any U.S. government prohibited or restricted party list. You will not use, export, re-export, or transfer the Services in violation of U.S. export control or sanctions laws.

Questions about these Terms can be sent to support@rubybowling.com.

RuBy Creative Holdings Inc.
5575 S. Semoran Blvd. Suite 36
Orlando, FL 32822

Please also review our Privacy Policy.